Hi,
welcome to the mAirList community.
Unfortunately, there is no official support for mAirList v4.x any longer.
The official support for mAirList 4.x will end by December 31st, 2019.
This area of our support forum will be moved to the archive, where you can still read the old threads.
Thank you.
Maybe someone of the other users can help you.
I kindly ask for your understanding that v4.x is too long ago for me so I can’t remember some problems with this version.
Here’s another advice: Please update to v4.4.14.
https://www.mairlist.com/en/download/
Hello,
due to changes in the internal server structures, and finally implementing the GDPR requirement to use encrypted connections all over the place, we are changing the server addresses that are used by the activation and license retrieval functions in the License Manager built into your software products.
We have released new software versions today that reflect these changes:
mAirList 6.2.2
mAirList 6.1.13
mAirList 6.0.11
mAirList 5.3.17
mAirList 4.4.13
AIRCAST 6.0.11
AIRCAST 5.3.1…
Since the addresses of our licensing servers have changed, a license reset would cause errors. With the actual v4 version you can avoid that.
If you are interested to upgrade to v6.x (including jumping over v5.x without double costs), please contact sales@mairlist.com .
Thank you.