ESI Gigaport HD+

[Guidoken]

M-Airlist 6.1.6 Build 3902

When I select the asio drivers with this ESI soundcard end hit play the first 15 seconds the audio sounds like robots from space, few seconds later the program craches complete.Bass error all over the place, until the complete pc hangs.There are no ESI drivers selected in the windows playout, still it doesn’t work.I’m using this soundcard with other audio playout programs with asio, never had any problems.It seems to me that asio drivers en M-airlist not working very well together.

[UliNobbe]

Hello,

1. Do you know what BASS error (number) it is?
2. Do you see the “Application seems to be frozen” window in mAirList?
3. What is the Buffer size you selected for ASIO?

Do you really need ASIO?

Thank you
Uli

[Guidoken]

No, i don’t remember what BASS error (number) it is, or I have to let the whole thing crash again.
Everything is frozen, can’t do anything anymore than restart pc.
Yes i’ve selected different asio buffer size, it has no effect on it.
For your last question I must say, Yes i need asio, For me No Asio No sound Quality.
So…

[Guidoken]

Right, i’ve let it crash again, and the BASS error number is 3.

[UliNobbe]

Ah, I see, thank you.
Maybe this will help you:

Bass_asio error

Generally, the error means that a particular soundcard cannot be used in ASIO mode as it is already in use with DirectSound/WASAPI, possibly by another application. See here for details: https://www.mairlist.com/dokuwiki/faq#bass_error_3_in_bass_asio_init_during_startup So are you really aiming to use that card in ASIO? Tell us more about your config. Sometimes these errors come from audio interfaces which have been removed/unplugged from the system, but the drivers have not been removed yet.

Please read the whole thread.
Can you confirm a connection to a Windows 10 update?

[UliNobbe]

Would you please be so kind to generate a bug report and send it directly to mairlist (Torben)?

If you can’t generate it during the problem occurs you can generate and send it directly after mAirList has started.

Thank you
Uli

[Guidoken]

Thanks, I did send the report direct from m-airlist, don’t no where it’s send to, could not fill in any adress.

[UliNobbe]

@Guidoken

don’t no where it’s send to, could not fill in any adress.

Don’t worry, that’s okay.
It is a built-in function developed by Torben for some special problems he will look at.

This is why there is written that it only should be sent on demand.

[Torben]

Taking over here now that I have returned from my NAB trip…

We wanted to check your audio config, here it is:

audio:
Playback Assignment:
.
default=BASS:1:0
Player0_0=ASIO:0:1/2
Player0_0_PFL=NOAUDIO
Player0_1=ASIO:0:3/4
Player0_1_PFL=NOAUDIO
Cartwall_OnAir=ASIO:0:5/6
Cartwall_PFL=NOAUDIO
Cartwall_1_OnAir=ASIO:0:5/6
Cartwall_1_PFL=NOAUDIO
Cartwall_2_OnAir=ASIO:0:7/8
Cartwall_2_PFL=NOAUDIO
VT_Mic=NOAUDIO
VT_PlayerB=NOAUDIO
VT_PlayerA=NOAUDIO
MixEditor=ASIO:0:1/2
PFLScreenObject=NOAUDIO
CueEditor=ASIO:0:1/2
mAirListDB=ASIO:0:1/2
Default=NOAUDIO
DefaultPFL=NOAUDIO
.
.
Playback Devices:
.
NOAUDIO:
ASIO:0:1/2: ASIO 2.0 - ESI GIGAPort HD, SampleRate=44100, Channels=8, BufferSize=32, Options=SampleFloat
ASIO:0:3/4: ASIO 2.0 - ESI GIGAPort HD, SampleRate=44100, Channels=8, BufferSize=32, Options=SampleFloat
ASIO:0:5/6: ASIO 2.0 - ESI GIGAPort HD, SampleRate=44100, Channels=8, BufferSize=32, Options=SampleFloat
ASIO:0:7/8: ASIO 2.0 - ESI GIGAPort HD, SampleRate=44100, Channels=8, BufferSize=32, Options=SampleFloat
ASIO:1:1/2: Realtek ASIO, SampleRate=44100, Channels=2, BufferSize=0, Options=SampleFloat
BASS:6:0: GIGA HD 1/2ch (7- GIGAPort HD Audio driver), SampleRate=44100, BufferSize=500, MixerBufferSize=100, Options=SampleFloat
BASS:5:0: GIGA HD 3/4ch (7- GIGAPort HD Audio driver), SampleRate=44100, BufferSize=500, MixerBufferSize=100, Options=SampleFloat
BASS:1:0: GIGA HD 5/6ch (7- GIGAPort HD Audio driver), SampleRate=44100, BufferSize=500, MixerBufferSize=100, Options=SampleFloat
BASS:2:0: GIGA HD 7/8ch (7- GIGAPort HD Audio driver), SampleRate=44100, BufferSize=500, MixerBufferSize=100, Options=SampleFloat
BASS:3:0: Luidsprekers (7- GIGAPort HD Audio driver), SampleRate=44100, BufferSize=500, MixerBufferSize=100, Options=SampleFloat
BASS:4:0: Realtek Digital Output (2- Realtek High Definition Audio), SampleRate=44100, BufferSize=500, MixerBufferSize=100, Options=SampleFloat
WASAPI:{0.0.0.00000000}.{e5f2a9cc-179f-4110-894c-897080af2f32}: GIGA HD 1/2ch (7- GIGAPort HD Audio driver), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=50, Options=-
WASAPI:{0.0.0.00000000}.{890fb343-7c94-4eb8-842c-5f268d266c73}: GIGA HD 3/4ch (7- GIGAPort HD Audio driver), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=50, Options=-
WASAPI:{0.0.0.00000000}.{097a9fe8-036b-497c-881f-e09948665779}: GIGA HD 5/6ch (7- GIGAPort HD Audio driver), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=50, Options=-
WASAPI:{0.0.0.00000000}.{4fa0fc8b-b797-4688-8acf-60465e1b832f}: GIGA HD 7/8ch (7- GIGAPort HD Audio driver), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=50, Options=-
WASAPI:{0.0.0.00000000}.{62d03c9b-9071-4d57-a304-d7f9880da96c}: Luidsprekers (7- GIGAPort HD Audio driver), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=50, Options=-
WASAPI:{0.0.0.00000000}.{78f86254-46c3-4e2c-9fa1-e5993b9c5130}: Realtek Digital Output (2- Realtek High Definition Audio), Mode=Shared, SampleRate=48000, Channels=0, BufferSize=50, Options=-
Encoder:
Encoder_Secondary:
Encoder_Player3:
Encoder_HighPriority:
.
.
Record Assignment:
.
default=WASAPI:{0.0.0.00000000}.{097a9fe8-036b-497c-881f-e09948665779}
VT_Mic=NOAUDIO
Default=NOAUDIO
.
.
Record Devices:
.
NOAUDIO:
ASIO:1:1/2: Realtek ASIO, SampleRate=44100, Channels=2, BufferSize=0, Options=SampleFloat
WASAPI:{0.0.0.00000000}.{e5f2a9cc-179f-4110-894c-897080af2f32}: GIGA HD 1/2ch (7- GIGAPort HD Audio driver) (loopback), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=1000, Options=-
WASAPI:{0.0.0.00000000}.{890fb343-7c94-4eb8-842c-5f268d266c73}: GIGA HD 3/4ch (7- GIGAPort HD Audio driver) (loopback), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=1000, Options=-
WASAPI:{0.0.0.00000000}.{097a9fe8-036b-497c-881f-e09948665779}: GIGA HD 5/6ch (7- GIGAPort HD Audio driver) (loopback), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=1000, Options=-
WASAPI:{0.0.0.00000000}.{4fa0fc8b-b797-4688-8acf-60465e1b832f}: GIGA HD 7/8ch (7- GIGAPort HD Audio driver) (loopback), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=1000, Options=-
WASAPI:{0.0.0.00000000}.{62d03c9b-9071-4d57-a304-d7f9880da96c}: Luidsprekers (7- GIGAPort HD Audio driver) (loopback), Mode=Shared, SampleRate=44100, Channels=0, BufferSize=1000, Options=-
WASAPI:{0.0.0.00000000}.{78f86254-46c3-4e2c-9fa1-e5993b9c5130}: Realtek Digital Output (2- Realtek High Definition Audio) (loopback), Mode=Shared, SampleRate=48000, Channels=0, BufferSize=1000, Options=-
Encoder_MasterPreDSP:
Encoder_Master:

Yes, there might be an incompatibility with the ASIO drivers.

But it appears that the ESI outputs are also available through WASAPI - have you tried using those instead of ASIO? (Remember to switch all functions to WASAPI.)

[Guidoken]

Yes, that’s not a problem directsound or wasapi, I just don’t like the way those drivers sound, it gets even worse when you change the volume of the audio files to get them equal in loudness.If you change the volume of any digital audio file you pay a price for that, it changes the structure of the sound colour.In a good DAW you compensate this with dither, but m-airlist can’t do this, So i use ASIO to compensate for it, and that works pretty well. Maybe you’ll see me as a freak, but that’s the way i listen to music, it needs to be clean.But i see you can’t help with the ASIO problem of this audio card, i’ll have to look for another solution.

[UliNobbe]

[OT]

@Guidoken

it gets even worse when you change the volume of the audio files to get them equal in loudness.

From v6.2 on (public and stable Beta at the moment) you can use the R.128 loudness as a very comfortable and reliable way of normalization.

I think, you should give it a try.
You can test it right now without losing the existing configuration.

[/OT]

[Guidoken]

That’s what i use, the R128 loudness tool.

[UliNobbe]

Sorry, but:

@Guidoken

That’s what i use, the R128 loudness tool.

… in …

@Guidoken

M-Airlist 6.1.6 Build 3902

How?

[Guidoken]

If you let the tool scan an audio file, it tell you the loudness of that file.I use -18dB as a reverence, so every audio file that’s louder than the reverence, i’ve change the volume of that file.

[UliNobbe]

Ah, I see. Yes, that’s great.
Scanning / mass tagging with v6.2b and playout with the “new normalized” music on v6.1.

Okay, I had a very good experience with that and no problems on hearing my favourite songs louder when I wanted it. But exactly this seems to be your problem, right?

Just to learn from you: The Gigaport is only for playout, not for sending the signal back to mAirList. What other hardware do you use and where is your listening point you hear the music loud(er) or even quieter?
At the moment I have no idea about the i/o signals and where the problem (sound) occurs.

[Guidoken]

Well, the point is very simple, software is not working with Asio.
End of discussion.

[Torben]

@Guidoken

Well, the point is very simple, software is not working with Asio.

More precisely, in general it does work with ASIO (many people use it with ASIO); but you have encountered an apparent incompatibility with a particular ASIO driver.

I had finally some time to do some research, and I found this thread in the BASS forum:

My program crashes when using the GIGAPORT HD+

Summary: The ESI driver is very picky about the buffer sizes being used. See last reply by Ian.