Download error in License Manager

[andre_wit]

Hi,

After a Windows 10 update I had to reactivate my license. I followed the steps and opebned my mAirlistr License Manager, selected my Home Studio license, clicked on Download and filled user and password and OK, but I get a mAirlist Download Error.
“The error stated: Download error: error connecting with SSL. error: 1409442E:SSL routines:SSL3_READ_BYTES:tlsv 1 elert protocol version”.

Someone an idea what to do? I am not able to run mAirlist now, only the demo version. Previously I did not have any issues with renewing the license. I use Windows 10/ Google Chrome.
Thx.

[UliNobbe]

Please download mAirList version 5.3.17 (Download | mAirList Radio Automation) if you have an older version and try again.

Details:

Activation Server Changes September 2019

Hello, due to changes in the internal server structures, and finally implementing the GDPR requirement to use encrypted connections all over the place, we are changing the server addresses that are used by the activation and license retrieval functions in the License Manager built into your software products. We have released new software versions today that reflect these changes: mAirList 6.2.2 mAirList 6.1.13 mAirList 6.0.11 mAirList 5.3.17 mAirList 4.4.13 AIRCAST 6.0.11 AIRCAST 5.3.1…

[andre_wit]

I downloaded and installed 5.3.17 but I get the same error.
Any other advice?

Thx,
André

[UliNobbe]

Is it possible that it works right now (one minute ago)?

[andre_wit]

No, same error still appears.

[UliNobbe]

(continued by mAirList support in internal system)