Hi @Torben
I have enabled this setting and it seems to have fixed the problem!
I went looking deeper and found that yesterday the skipping happened at around xx:55, which was weird, because at that point the fix time should have been reached a long time ago, I assumed.
So I went through our logs at the time the auto skip happened and I found this at the moment the current track got skipped:
{"Timestamp":"2026-07-04T15:53:52.844","Level":"Playlist","Message":"Start: X:\\Muziek\\Patrick Hernandez - Born to be alive.wav"}
{"Timestamp":"2026-07-04T15:53:53.704","Level":"Playlist","Message":"Stop: X:\\Audio\\Vormgeving\\Sweep - Goeiedag - Shotgun 6.wav (3 seconds)"}
{"Timestamp":"2026-07-04T15:55:11.351","Level":"Debug","Message":"Playlist 1 automation ON"}
{"Timestamp":"2026-07-04T15:55:11.434","Level":"Debug","Message":"Fixed time reached, jump to: 4/07/2026 15:00:00.000 - Start of hour"}
{"Timestamp":"2026-07-04T15:55:11.434","Level":"Playlist","Message":"Start: X:\\Muziek\\Camille - Isabella.flac"}
{"Timestamp":"2026-07-04T15:55:13.433","Level":"Playlist","Message":"Stop: X:\\Muziek\\Patrick Hernandez - Born to be alive.wav (80 seconds)"}
You can see the message Fixed time reached, jump to: 4/07/2026 15:00:00.000 - Start of hour, which appeared weird to me at first, because I assumed that this far in the playlist the Hour marker should have already been moved to the recycle bin. But after looking deeper in the log files I found out that the presenter did not use the AUTO for a couple of hours, so the fix time element at the start of the hour was never âmarked as playedâ, thus never moved to the recycle bin (and was still in the playlist). It was only when the presenter clicked on AUTO to handover to the next person, that the track got skipped.
So I tried to reproduce this further by doing the same steps as before in my reproduction, but playing 5 tracks in ASSIST before I switch to AUTO (disabling the âAutomatically mark non-playable items as played in assist modeâ again), and lo and behold, the AUTO skipped the current track again!
For me enabling âAutomatically mark non-playable items as played in assist modeâ is a good solution, as this setting makes sense to have in our case. However I still wouldnât suspect the autoplay to skip playing tracks when a Soft Fix-Time element is used, as it is suppose to wait until the end of the track to jump, but I may be missing something.
Anyways, quite interesting case to debug, I am glad the log files provide such detail ![]()