Audio Logger stream input formats question

Hello, we are using Audio Logger to record our internet and station streams. We have recently changed streaming providers and with that our stream formats have changed. We have a .m3u8 format as well as a .mp3 redirect stream. In the past we were using an .m3u stream to a static server. With our new arrangement we have redundant servers so that if one goes down the player should witch to the next active one. That is the purpose of the .mp3 redirect link.

Is there any way for Audio Logger to recognize the redirect link? When I try to start logging that link Audio Logger gives me a “cant open the file (Bass error 2)” fault and does not show any audio activity. Can anyone shed any light on why this may not be working or what we might be able to try to fix it?

Thanks

Can you please send the URL to your m3u8 file in an e-mail to info@mairlist.com so I can investigate this? Thanks.

Thanks for the e-mail.

The m3u8 file does not work at all, I think it’s because it’s “nested” and contains links to other m3u8 files instead of the actual stream. BASS (the audio engine we use) does not seem to support that.

The redirect stream works fine for me, however. No errors or so, it just connects and starts recording. Maybe just a temporary problem?

To further debug the issue, can you please download the BASS 2.4 package from http://www.un4seen.com/bass.html and unzip it. There’s a file named “bass.dll” in the main folder, and also a file named “netradio.exe” in the “c\bin” folder (that’s folder “c”, then subfolder “bin”).

Copy these two files into the same folder, then run netradio.exe and paste your MP3 redirect URL, then click “open”. Does this work?

Thanks for your response. I ran the link through netradio.exe and it does work.

However the same link in Audio Logger still results in a BASS error 2. For added information, we are running Version 1.3.1 Build 164.

Then maybe a network or firewall issue? Firewall blocking outgoing connections for the Audio Logger software?

All I can say that it works for me with the URL you sent me, both in Audio Logger and the netradio.exe example from the BASS package.

Out of curiosity, what version is the bass.dll you have in your Audio Logger directory?

Audio Logger ships with 2.4.10, but I have tried the latest 2.4.12 as well. Both work for me.